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About Us

We are a family-run business established in 1980 specialising in providing bathroom ware in discontinued colours and styles from all the major UK & European brands. From the Group 1 colours including Sky Blue, Coral Pink, Turquoise and of course Avocado through to 80s & 90s shades such as Champagne, Indian Ivory & Whisper Peach right up to modern White ware.  Suppliers to public & trade for replacement items and new installations. Altogether we have well over a hundred different shades of sanitaryware in stock, including two-tone, matt, mother-of-pearl and other unusual finishes.

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Although our main priority is the supply of replacement sanitaryware to match existing domestic and commercial installations originally fitted some years ago, we regularly provide items for new installations in retro styles and colours. We also supply period bathroom items as set props for film, television and theatre.

With a small but dedicated team of sales, warehouse and logistics staff having between us a combined experience of over 50 years in the bathroom business, there isn’t much we don’t know about British sanitaryware; every make, range, colour and style of bathroom equipment is stored in our own portable databases (our brains that is) for instant access at all times – just give us a call on 01428 608164 to put us to the test!


Introducing the Brokenbog Team:


sam-400-square

General Manager Sam Powell has been in the bathroom trade pretty much since birth, in fact being the third generation of the Powell family to deal in coloured bathroomware; his Grandfather founded a business in the south Wales valleys in the 1960s selling bathroom suites (among many other things) when the colours were originally in fashion, passing the mantle on to Sam’s father Eddie who founded Miscellanea of Churt in 1980 (now one of the UK’s most exclusive and unique interiors showrooms, see www.miscellanea.co.uk for details). The Miscellanea warehouses were stocked with discontinued lines from all the main UK manufacturers during the 80s and 90s, with Sam and a few assistants having a large part to play in the stacking and organising of some 50,000 items of coloured sanitaryware.

With an encyclopaedic knowledge of pretty much every colour, style, size and type of bathroom item made over the last 40 years or so, Sam is able to identify most styles of WC, washbasin or bidet at a hundred paces although as he says “most weeks we come across something I’ve never seen before; the variety of colours, styles and configurations made over the years is mind-boggling but I think I’m just about getting to grips with them now after 30 years’ practice.”


julie-400-square

 

Julie keeps the office in check; from receiving email and telephone enquiries, locating the correct items in the warehouse, making sure all of the day’s deliveries are correctly despatched to the right places across the UK, sending colour samples in the post to make 100% sure that each customer is ordering the right colour for their purposes, to planting and maintaining our year-round floral displays which brighten up the workplace even more than the coloured toilets do!

“I love being in the fresh air – it’s certainly not your average office job here, and being surrounded by all the colours; I never knew there so many different shades until starting here 5 years ago. I particularly enjoy when we can find an exact match for a customer’s item, which they’ve often been searching for for years. It’s a joy to be able to come up with solutions to problems that people thought could never be solved.”

 


faith-400-square

Faith shares the roles of processing customer enquiries and despatching the goods with Julie, and has a passion for the multi-coloured suites that we are increasingly being asked for; “There’s nothing better than taking a customer who wants every piece of the bathroom in a different colour on a tour of the warehouse to find just the right combination of complimentary (or even clashing) colours to make a real statement in their bathroom.”

Faith is also particularly fond of dealing with our more, shall we say, ‘mature’ customers: “Often people will have bought their bathroom suite 30 or 40 years ago, and although it might not be the height of fashion now it still means a lot to them as they might have bought it when they first moved into the house, or when they got married, so being able to keep the suite intact can be very important to them. Saves a lot of upheaval with not having to replace the whole bathroom too.”


floyd-400

Floyd is our main warehouse and logistics manager, in charge of making sure the goods we supply are checked thoroughly, the correct fittings supplied and most importantly they are delivered safely in one piece. With a vast knowledge built up over some 15 years in the discontinued bathroom trade, both here and previously at a fellow dealer, there is almost nothing he doesn’t know when it comes to British-made bathroomware and, not being one to mince words, he can often be heard politely correcting those who think they know what they’re talking about!

“The most foolish man you’ll ever meet is the man who thinks he knows everything; even after having been in this trade as long as I have there’s always something new to learn. It’s addictive; I always find myself identifying bathroom styles when I’m out and about and even on the telly – from Del Boy Trotter’s Twyfords Nocturne in Platinum Grey to Alan Partidge’s Ideal Standard Accent suite (or as he calls it, the “Buck Rogers” toilet), not to mention the numerous bathroom sets we’ve supplied for television programmes such as Eastenders and films including Paddington, The Avengers and many more.”


amanda-400-square

 

Amanda is in charge of our Trade Desk, and is always on hand to deal with enquiries from trade and public alike. The newest member of the Brokenbog team, coming from a background in the retail trade, Amanda’s customer service is second to none. This being her first foray into the world of sanitaryware, she’s learning the intricacies of the bathroom trade at an alarming rate and is fast becoming very knowledgeable on the myriad of shapes, sizes and colours we have to identify on a daily basis.

Asked what she likes about working here, Amanda says “Every day is different, like dipping into a colourful box of chocolates without a menu – you never know what you’re going to get!”

 

 


One thing we can’t be accused of is being a “conventional” kind of bathroom business – with the warehouses being a former nurseries site we’ve created a most unusual business model over the thirty years or so on this site, as the videos below should serve to illustrate:

Welcome to the Brokenbog world

The short video below gives a basic introduction to the warehouse and the service we provide:


Here’s some EPIC aerial footage of the warehouse to give you an idea of the quantity of discontinued bathroom stocks we carry:


And if that wasn’t enough, with winter fast approaching here’s how we pass the time in the colder months of the year:

A pleasure to deal with a small family company with a sense of humour

Just a quick note to say the seat arrived safely and fits a treat, looks so much better. Delighted to save a penny on another's price and will make no jokes about spending it - you must have heard them all. A pleasure to deal with a small family company with a sense of humour. Happy to recommend to others.

Nick Harrogate, North Yorks

discontinued colours bathroomware
2015-07-06T16:00:12+00:00

Nick Harrogate, North Yorks

Just a quick note to say the seat arrived safely and fits a treat, looks so much better. Delighted to save a penny on another's price and will make no jokes about spending it - you must have heard them all. A pleasure to deal with a small family company with a sense of humour. Happy to recommend to others.

Isn’t it sad when you can get so excited over a toilet seat!!!!

Kathy: Thank you, thank you, thank you.
The toilet seat arrived this morning and my husband has just fitted it.  It is perfect.
Isn't it sad when you can get so excited over a toilet seat!!!!
Once again thank you.
Best wishes

Kathy

discontinued colours bathroomware
5.0
2016-09-08T15:29:24+00:00

Kathy

Kathy: Thank you, thank you, thank you. The toilet seat arrived this morning and my husband has just fitted it.  It is perfect. Isn't it sad when you can get so excited over a toilet seat!!!! Once again thank you. Best wishes

the replacement cistern supplied fitted exactly

Mr. & Mrs. Mychael, Surrey: We are happy to report that, thanks to your expert guidance and assistance, the replacement cistern supplied fitted exactly and, to coin a phrase, "We are flushed with success"!
Once again, thank you

Mr. & Mrs. Mychael
Surrey

discontinued colours bathroomware
2016-09-08T14:58:17+00:00

Mr. & Mrs. Mychael
Surrey

Mr. & Mrs. Mychael, Surrey: We are happy to report that, thanks to your expert guidance and assistance, the replacement cistern supplied fitted exactly and, to coin a phrase, "We are flushed with success"! Once again, thank you

Efficient. Reliable. Trustworthy. Very helpful and accommodating.

Lorraine: Just thought I'd let you know I had my new sink fitted today!  Looks, erm, new!!!  Many thanks for keeping it for me. Excellent service provided. Efficient. Reliable. Trustworthy. Very helpful and accommodating.

Lorraine

discontinued colours bathroomware
2016-09-08T15:05:03+00:00

Lorraine

Lorraine: Just thought I'd let you know I had my new sink fitted today!  Looks, erm, new!!!  Many thanks for keeping it for me. Excellent service provided. Efficient. Reliable. Trustworthy. Very helpful and accommodating.

…. a lot cheaper than an entire bathroom suite

Mr.Allan, East Kilbride: Quality service, able to track down an exact match for my broken cistern lid. Delivered to my door, a perfect match and a lot cheaper than an entire bathroom suite.
Good job well done.

Mr.Allan
East Kilbride

discontinued colours bathroomware
2016-09-08T15:03:20+00:00

Mr.Allan
East Kilbride

Mr.Allan, East Kilbride: Quality service, able to track down an exact match for my broken cistern lid. Delivered to my door, a perfect match and a lot cheaper than an entire bathroom suite. Good job well done.

cistern lid … arrived in perfect condition and fits perfectly

L.Urquhart: I purchased the cistern lid in Whisper Grey for the Spring bathroom from yourselves, just an e-mail to let you know the item arrived in perfect condition and fits perfectly.
Thanks for all your help.

L.Urquhart

discontinued colours bathroomware
2016-09-08T15:08:38+00:00

L.Urquhart

L.Urquhart: I purchased the cistern lid in Whisper Grey for the Spring bathroom from yourselves, just an e-mail to let you know the item arrived in perfect condition and fits perfectly. Thanks for all your help.

Thanks to you, I have got the toilet seat we wanted.

Rune Nesttun, NORWAY: As you may remember, I ordered a toilet seat (Selles) in July. You asked me to report if and when I received the seat. This e-mail is to inform you the seat was received last saturday. Thanks to you, I have got the toilet seat we wanted. The seat arrived undamaged. You had done an excellent job in packing, and the colour was right.
So thank you very much for VERY GOOD service.
Best regards

Rune
Nesttun, NORWAY

discontinued colours bathroomware
2016-09-08T15:13:26+00:00

Rune
Nesttun, NORWAY

Rune Nesttun, NORWAY: As you may remember, I ordered a toilet seat (Selles) in July. You asked me to report if and when I received the seat. This e-mail is to inform you the seat was received last saturday. Thanks to you, I have got the toilet seat we wanted. The seat arrived undamaged. You had done an excellent job in packing, and the colour was right. So thank you very much for VERY GOOD service. Best regards

Basin right colour and IT FITS!!!!

C Brain: Thanks for your help.  Basin right colour and IT FITS!!!!

C Brain

discontinued colours bathroomware
2016-09-08T15:21:51+00:00

C Brain

C Brain: Thanks for your help.  Basin right colour and IT FITS!!!!

I’m very grateful for your prompt attention

C.M.Barr, Penrith, Cumbria: Just to let you know that the close-coupled washdown pan (Pampas) which you despatched yesterday has arrived safely, and is being fitted even as we speak! I'm very grateful for your prompt attention to this, and am most impressed with the service you offer. Many thanks.

C.M.Barr, Penrith, Cumbria

discontinued colours bathroomware
2016-06-10T23:30:57+00:00

C.M.Barr, Penrith, Cumbria

C.M.Barr, Penrith, Cumbria: Just to let you know that the close-coupled washdown pan (Pampas) which you despatched yesterday has arrived safely, and is being fitted even as we speak! I'm very grateful for your prompt attention to this, and am most impressed with the service you offer. Many thanks.

Just a very big thank you for your help on my cistern.

Greta Stranks: Just a very big thank you for your help on my cistern.
Never had such service and it was all up and flowing the next day. How wonderful was that.
Will certainly recommend your company to anyone.
I am so grateful.

Greta Stranks

discontinued colours bathroomware
5.0
2016-09-08T15:45:24+00:00

Greta Stranks

Greta Stranks: Just a very big thank you for your help on my cistern. Never had such service and it was all up and flowing the next day. How wonderful was that. Will certainly recommend your company to anyone. I am so grateful.

Pampas colour is spot on

I send you this note to say that the order you dispatched to us yesterday was delivered here today. I have since unpacked the toilet pan and cistern and all appears to be complete, and the Pampas colour is spot on. Thank you again for your service.

John Stevenson

discontinued colours bathroomware
2015-07-05T23:25:03+00:00

John Stevenson

I send you this note to say that the order you dispatched to us yesterday was delivered here today. I have since unpacked the toilet pan and cistern and all appears to be complete, and the Pampas colour is spot on. Thank you again for your service.

.. delighted with the service I have had from you

As I told you on the telephone, I have been delighted with the service I have had from you. The replacement toilet and cistern are a perfect match for the rest of the suite. We were most impressed with the packing they arrived in. Many thanks for your help and attention.

Alan Blakemore Burry Port, Carmarthenshire

discontinued colours bathroomware
2015-07-06T16:05:46+00:00

Alan Blakemore Burry Port, Carmarthenshire

As I told you on the telephone, I have been delighted with the service I have had from you. The replacement toilet and cistern are a perfect match for the rest of the suite. We were most impressed with the packing they arrived in. Many thanks for your help and attention.